If for any reason you find an item you've received from us less than satisfactory, please return it to us within 30 days of receipt. We'll send you a replacement or refund cheque, or credit your credit card.
Shipping fees to return the item(s) are not refundable unless incorrectly shipped, received damaged or defective.
All orders will be processed within 1-3 business days of receipt and shipped by ground unless otherwise requested. Additional fees will be assessed for special handling or international requests. Call 0800 819 819 for complete details.
If you would like to sponsor, donate or make a store purchase, please visit our US office page.